ValkiTerms & Conditions of — Full Terms of Use In Bangla

These Terms & Conditions ("Terms") apply to all use of the Valki online betting and casino platform and its services. By registering on Valki or using the platform in any way, you automatically agree to be bound by these Terms.

Valki is an internationally licensed online gaming platform. Our mission is to provide players in Bangladesh with a safe, transparent, and enjoyable online entertainment experience. These Terms & Conditions are written in plain, straightforward language so everyone can understand them easily.

By using the Valki platform, you confirm that you:

• You have read and understood these Terms & Conditions in full.
• Valki's Privacy Policy and Responsible Gaming Policy agree to comply.
• You are at least 18 years of age and online gaming is legal in your jurisdiction.
• You are using Valki voluntarily and at your own responsibility.

Each individual may register only one account on Valki. If multiple accounts are found linked to the same person, Valki reserves the right to close all such accounts and forfeit any accumulated funds.

During registration, you will be required to provide the following accurate information:

• Your full legal name (as it appears on your national ID)
• Active Bangladeshi mobile number
• Correct date of birth
• Valid email address (optional but recommended)

Registering with false information is a serious violation of Valki's terms. In such cases, the account will be permanently closed and the remaining balance will not be refunded. You are responsible for the security of your own account — never share your password with anyone.

Valki strictly prohibits anyone under the age of 18. Protecting minors from gambling is one of our highest priorities.

The following individuals are not permitted to use Valki:

• Anyone under the age of 18
• Residents of jurisdictions where online gaming is prohibited by law
• Individuals with a previously banned Valki account
• Employees of Valki or their immediate family members
• Officials of professional sports organizations who are prohibited from betting on related events

Valki may request age-verification documents at any time in cases of doubt, and may suspend an account until verification is complete.

Deposits on Valki can be made via bKash, Nagad, Rocket, and uPay. The minimum deposit is BDT 200. Funds are typically credited to your wallet within 1 to 5 minutes.

Please keep the following in mind when making a deposit:

• Only deposit from your own mobile banking account.
• Payments made from another person's account will not be accepted and will be returned.
• Include your Valki user ID in the deposit reference — failure to do so may cause delays in processing.
• Valki charges no deposit fees; standard charges from your mobile banking provider may apply.

Deposited funds must not originate from any illegal source. Valki strictly adheres to anti-money laundering policies and reserves the right to report suspicious transactions to the relevant authorities.

Your account must be fully verified before you can make a withdrawal from Valki. The minimum withdrawal amount is BDT 500.

Withdrawal processing times:

• Standard members: within 24 hours
• VIP (Gold and above): 15 minutes to 4 hours
• Diamond VIP: up to 15 minutes

Withdrawals will only be sent to the mobile banking account used for the original deposit. Requests to withdraw to a different account will require additional verification. Bonus funds are subject to the applicable wagering requirements before they can be withdrawn.

Valki offers a range of bonuses — Welcome Bonus, Deposit Bonus, Weekly Cashback, and VIP Rewards. Each bonus comes with its own terms, which are clearly communicated before you claim it.

General bonus terms:

• Wagering requirement: A minimum wagering requirement must be met before bonus funds can be withdrawn (typically 8x to 15x).
• Bonus Validity: Each bonus has a specific validity period (typically 7 to 30 days).
• Game Restrictions: Some bonuses are applicable to specific games only.
• One bonus at a time: Multiple bonuses cannot be used at the same time.
• Same household/IP: No more than one bonus may be claimed per household or IP address.

Valki reserves the right to modify, suspend, or cancel any bonus programme at any time. If bonus abuse is suspected, the bonus may be voided without prior verification of the account concerned.

All betting on Valki is governed by specific rules. Once a bet is confirmed, it cannot be changed or cancelled — so please review all details carefully before placing your bet.

For Sports Betting:

• Bets will be settled after the official result is announced.
• If an event is cancelled, the bet will be voided and your stake will be returned.
• If incorrect odds are displayed due to a technical error, Valki reserves the right to void the affected bet.

For casino games:

• All game outcomes are determined by an RNG (Random Number Generator).
• If a disconnection occurs mid-game, results will be determined based on Valki's server logs.
• Winnings resulting from game bugs or software errors may be voided.

If you have a dispute regarding the outcome of any bet, please contact Valki Support within 72 hours of the event. Valki's decision shall be considered final.

Valki is committed to maintaining a fair and orderly environment. The following activities are strictly prohibited:

• Any form of fraud, manipulation, or system hacking
• Bonus abuse or gaining unfair advantages through multiple accounts
• Harassing, threatening, or behaving inappropriately towards other users
• Betting using match-fixing or insider information
• Playing games using automated bots or software
• Copying or misusing Valki's intellectual property

Violation of these rules will result in immediate account closure and forfeiture of any accumulated funds. In serious cases, legal action may also be taken.

Valki takes your personal data very seriously. Your information is used solely for service delivery, identity verification, and compliance with legal obligations.

Valki never sells your data to third parties. We protect your information using SSL 256-bit encryption. For more details, please visit our Privacy Policy Read.

You may request to view or delete your data at any time. However, certain information must be retained for legal reasons while your account remains active.

Valki is committed to responsible gaming. Gaming is meant for entertainment — not as a source of income. We want our players to enjoy the experience in a happy, healthy, and controlled way.

Valki provides the following tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Gaming Break: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Permanently exclude yourself from the platform.
• Session Reminder: Receive reminders to take breaks during extended gaming sessions.

If you feel that gaming is having a negative impact on your life or that of someone in your family, please Responsible Play Go to page.

Valki reserves the right to close or suspend any account for the following reasons:

• Breach of any provision of these Terms
• Providing a false identity or fraudulent documents
• Suspected fraud or money laundering
• Court order or legal obligation
• Accounts inactive for an extended period (more than 12 months)

You may request to close your account at any time. In that case, your verified balance (excluding bonuses) will be refunded. All pending bets will be cancelled upon account closure.

Valki reserves the right to amend these Terms & Conditions at any time. For significant changes, we will notify you via your account or post a clear notice on the site. Continued use of Valki after any changes constitutes acceptance of the updated Terms.

If you have any questions about these Terms, please contact Valki's 24/7 support team. We are ready to assist you in English at any time.

These Terms apply in both Bengali and English. In the event of any conflict or ambiguity in interpretation, the English version shall prevail.